7 Best Free Chatbots [2023 Tested and Reviews]
Technology is already in the scope of automation, and it keeps expanding further. For instance, the automotive industry had automatic cars, making driving easy. Now, they have superior technology, such as the FSD (Full Self-Driving) software that enables cars to drive themselves.
In the information technology industry, automation is fast becoming mainstream. One of the mainstream IT technologies presently is a chatbot that replies to your DMs when you are not there. Hence, this article will discuss the evolution of IT automation technology until chatbot. Also, it covers the best solutions for this technology so that you are included.
Evolution of Chatbot
Chatbot is a computer program modeled after a user's conversation, and this program engages in an online discussion on behalf of the user. As the name implies, it is a program used for chatting that uses a simple read (or listen) and reply method. It reads or listens to a conversation by processing it to find out what the request was made. It uses Artificial Intelligence (AI) and Natural Language Processing (NLP) to understand chats and requests. Then, it responds to the request without help from the human user.
The first era of chatbots started with a design by MIT professor Joseph Weizenbaum in 1966. He created the ELIZA program using pattern matching and substitution methodology to mimic human conversations. A much more complex alternative was introduced by Richard Wallace in 1995 as Artificial Linguistic Internet Computer Entity (ALICE.) This technology interacted with real people, told them fascinating facts about themselves, and replied to dialogues. In 2001, ActiveBuddy introduced SmarterChild to interact with AOL Instant Messenger users. These three solutions marked the first era of basic chatbots.
After basic chatbots came conversational agents like IBM's Watson in 2010, Apple's Siri in 2011, Amazon's Alexia in 2014, Microsoft's Cortana in 2014, and Google Assistant in 2016. This new era of chatbots uses Machine Learning (ML) to understand complex human interactions. However, they were superior to chatbots because they were virtual assistants on phones and had dedicated hardware for home, car, and office use. Following this era are better-trained multipurpose chatbots. Some of the famous examples in this era include Jasper AI in 2021, OpenAI's Chat Generative Pre-Trained Transformer (ChatGPT) in 2022, and Google's LaMDA AI in 2022 before releasing Bard as its generative AI chatbot in 2023.
Top 7 Best Free Chatbot
Several chatbot solutions on the market are provided by companies less prominent than Microsoft, Google, Apple, etc. Hence, this section of the article will introduce eight top-notch chatbots you can use for free and how they are most valuable.
ChatInsight.AI
In the dynamic and ever-evolving landscape of artificial intelligence, ChatInsight stands out as a remarkable tool, offering users a free AI chatbot experience. This digital companion is designed to interact with users in a seamless and intuitive manner, harnessing the power of advanced AI algorithms to engage in meaningful conversations, provide insightful responses, and assist with a wide range of queries. Whether you're looking for a chatbot to help with daily tasks, answer complex questions, or simply enjoy a casual conversation, ChatInsight.AI is equipped to meet your needs. With its user-friendly interface and deep learning capabilities, this AI chatbot is not just a technological marvel but also a testament to the innovative spirit of modern AI development. Join us in exploring the fascinating functionalities and unique features of ChatInsight.AI, your free AI chatbot companion.
Pros
- Typically user-friendly and accessible to a broad audience.
- It can provide quick responses to queries.
- Capable of handling a variety of tasks from answering questions, offering recommendations, to performing language-based tasks.
Cons
- It heavily dependent on the quality and breadth of the data.
- If not properly designed or updated, it can disseminate outdated or incorrect information.
OpenAI ChatGPT: Best Original & Free Conversational AI Chatbot
Our first solution is a conversational AI model. ChatGPT was trained on large volumes of text like books and web pages. Hence, its response covers diverse topics ranging from politics to technology, physiology, and every other subject.
It uses deep learning techniques to interpret requests and generate intuitive responses. Users can get an answer from the AI model using a messaging platform – chatbot. It has a basic version that is entirely free, but its service is freemium.
Pros
- It has a multilingual function.
- It can serve as customer service and personal assistant.
- It applies to academics and creative tasks like generating codes and images.
- It has powerful integrations and plugins
Cons
- It cannot access the internet.
- It cannot provide real-time information.
The New Bing: Best for Up-to-date
If you are familiar with Bing on Microsoft Edge, this tool is a more advanced one to it. The New Bing chat is a co-pilot for the web.
Unlike standalone chatbots, it can perform web searches and get real-time information. It has high recommendations among users as research assistants. It can answer questions contextually from the page you view on the web. The service is entirely free.
Pros
- It allows users to search, create, and get information on the same interface.
- An insight tab gives more information about an open page.
- It uses several composition features to get a precise answer.
- It saves user history.
Cons
- It does not have third-party plugins.
- It has limited daily chats.
Google Bard: Best for Writing & Content Creating
This chatbot can generate text and translate languages. Hence, it is the most preferred for creating content and getting informative answers. It has a "Google it" integration to research further if you are unsatisfied with your response. Google Bard also provides programming language features for coding and debugging.
Pros
- It can provide prompts and answers with images.
Cons
- It does not provide sources for its information.
- It supports limited languages.
Zendesk: Best for WordPress Website
Zendesk is a free chatbot for WordPress websites. It can create software for CRM, HR, and sales. With the explore option, users can collect, measure, and analyze data on their website and improve customer experience.
Pros
- It supports multiple languages.
- Users can use multiple customization options.
Cons
- It has a complicated pricing plan.
- The interface could be more intuitive.
Tidio: Best for Customer Service
This chatbot has exceptional customer service, including live typing, measuring customer satisfaction, multilanguage, automated conversation, and more. You can use it for Shopify order management. It allows users to collect data and analyze communication surveys.
Pros
- It is available on all popular platforms.
- It integrates well with e-commerce platforms.
Cons
- It has restrictive language access.
- It has a slow response and cannot manage multiple chats simultaneously.
ChatSpot: Best for Sales and Marketing
HubSpot's AI tool is prominent for sales and reporting. For instance, you can use it to add contact to your CRM. Furthermore, it can generate sales reports and serve as a sales assistant. Also, this chatbot has several marketing and content generation features.
Pros
- It helps HubSpot CRM users use more CRM features.
Cons
- It often needs help in understanding commands.
- All interactions disappear after reloading.
- It takes longer to complete tasks using the chatbot.
Socratic by Google: Best for Education
Socratic is an educational chatbot with expert guides and explanations. It uses video and other visuals to help high school and university students to understand education topics.
Pros
- Provides ready-to-go educational help.
- It allows students to use their voice or camera.
Cons
- It has no control over student education or getting quick fixes.
Pick the Right Chatbots
In this section, we compare the possible concerns that users may have when picking a chatbot.
Language Model: It helps determine the scalability and complexity of the chatbot.
Sources: To avoid plagiarism, users want to know the source that the chatbot is extracting the response.
Real-time: Many platforms are trained intermittently and cannot provide up-to-date responses. Real-time chatbots are usually connected to a search engine on the internet.
Freemium: Users want to know the services available and how much they need to pay for more.
| Language Model | Sources | Real-Time | Free Version | Premium | |
|---|---|---|---|---|---|
| ChatInsigh.Ai | LLMs | No | No | Yes | Coming soon... |
| OpenAI ChatGPT | LLMs | No | No | Yes | $20 |
| The New Bing | GPT-4 | Yes | Yes | Yes | - |
| Google Bard | LaMDA and PaLM 2 | No | Yes | Yes | - |
| Zendesk | NLP | No | No | Yes | $49/month |
| Tidio | NLP | No | Yes | Yes | $12.5/month |
| ChatSpot | GPT Architecture | No | No | Yes | - |
| Socratic by Google | SM | - | - | Yes | - |
Types of Chatbot
The main types of chatbots are rule-based and AI chatbots. The contrast is that chatbots are trained for specific functions. In contrast, AI chatbots are usually more complex and scalable for several positions. However, these two can be further simplified into these categories.
Button-Based Chatbots: Utilized predefined button functions that a user can click to get responses.
Keyword Recognition-Based Chatbots: It uses Natural Language Processing (NLP) to interpret users' free text input. Zendesk and Tidio chatbots are typical examples.
Voice Bots: It uses voice recognition and text-to-speech APIs. Hence, users can request this bot via voice instead of free text input.
Social Bots: These are bots used on social media apps to respond to customers.
Hybrid Bots: These bots are modeled to utilize both rule-based and AI systems.
How Can Chatbot Help You and Your Customers
Chatbot can be helpful for you by providing you with constant feedback. It can collate data and analyze it for you on your customers. Furthermore, you can use it to automate emails to them. It can also help your customers by providing them with customer support. They can get instant help on an issue if you implement the keyword recognition-based chatbot.
Words at End
Chatbots are recommended solutions for individuals and businesses that want to maximize the expanding IT space. Hence, they can automate their responses and get answers, generate images, and write programming languages.
Aside from the general-purpose use, a business can have an in-house bot trained to handle employee tasks. Importantly, they can perform customer service functions at very high speed. Hence, this article has explored eight of the best solutions that you can use for free.
FAQs about Free Chatbots
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